Terms of Service

Terms of Service for ScentLab.co.za

Effective Date: 01 JANUARY 2023

Welcome to ScentLab.co.za. These Terms of Service (“Terms”) govern your use of the ScentLab.co.za website and any services provided by ScentLab.co.za. Please read these Terms carefully before accessing or using our website or services. By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

Use of Website and Services: 1.1 Eligibility: You must be at least 18 years old to use our website and services. By using our website or services, you represent and warrant that you are 18 years of age or older.
1.2 Account Creation: In order to access certain features or services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary to keep it accurate, current, and complete.

1.3 Prohibited Activities: You agree not to use our website or services for any illegal or unauthorized purpose. You shall not engage in any activity that may interfere with or disrupt the integrity or performance of our website or services. You also agree not to attempt to gain unauthorized access to any part of our website or services, or to any account or computer system connected to our website or services.

Intellectual Property: 2.1 Ownership: The content, trademarks, logos, and other intellectual property on our website are owned or licensed by ScentLab.co.za, unless otherwise indicated. You acknowledge and agree that you do not acquire any ownership or intellectual property rights by using our website or services.
2.2 Limited License: ScentLab.co.za grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal and non-commercial purposes, subject to these Terms.

2.3 Restrictions: Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or disassemble any part of our website or services without prior written consent from ScentLab.co.za.

Product Orders and Payment: 3.1 Product Availability: Our website may display products that are available for purchase. However, the availability of products may be subject to change without notice. We do not guarantee the availability of any product displayed on our website.
3.2 Pricing: The prices displayed on our website are in the specified currency and are subject to change at any time. We strive to ensure the accuracy of pricing information, but errors may occur. In the event of an error in the pricing of a product, we reserve the right to cancel or refuse any orders placed for that product.

3.3 Payment: Payment for products purchased through our website must be made in accordance with the payment methods provided on our website. You agree to provide accurate and complete payment information and authorize us to charge the total amount of your order to the payment method you provide.

Shipping and Delivery: 4.1 Shipping Policy: We will make commercially reasonable efforts to ship products to the address provided by you during the checkout process. However, we do not guarantee any specific delivery times and are not responsible for any delays or damages incurred during shipping.
4.2 Risk of Loss: The risk of loss for products purchased from our website passes to you upon delivery of the products to the carrier.

Limitation of Liability: 5.1 Disclaimer of Warranties: Our website and services are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. We do not warrant that our website or services will be uninterrupted, error-free, or free from viruses or other harmful components.
5.2 Limitation of Liability: In no event shall ScentLab.co.za be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services. Our total liability for any claims arising under these Terms shall not exceed the amount you paid for the product or service giving rise to the claim.

Indemnification: You agree to indemnify and hold ScentLab.co.za and its affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our website or services or your violation of these Terms.
Termination: We may, in our sole discretion, terminate or suspend your access to our website or services, without prior notice or liability, for any reason whatsoever, including if we believe that you have violated these Terms. Upon termination, your right to use our website and services will immediately cease.
Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
Amendments: We reserve the right to modify or update these Terms at any time, without prior notice. The most current version of these Terms will be posted on our website. By continuing to use our website or services after any changes to these Terms, you agree to be bound by the revised Terms.
Contact Us: If you have any questions, concerns, or requests regarding these Terms, please contact us at:
ScentLab.co.za Address: 38 Avalon Road, Westlake View, Modderfontein, South Africa Email: info@scentlab.co.za Phone: +27 (0) 10 824 50 80

By using our website or engaging with our services, you signify your acceptance of these Terms.